Frequently Asked Questions
From organizing your project to practical steps, find here all the useful information to prepare your move with complete peace of mind.
And if you don’t find the answer to your question, our team is here to assist you. Contact us, we are ready to support you.
1. How do I request a free and obligation-free quote?
Simply call us at 022 732 64 40 or fill out the contact form. An appointment will be scheduled for an onsite consultation. And you will receive a quote very quickly.
2. How much does a move cost?
Several factors influence the price calculation, such as volume, distance, accessibility, packing and unpacking, as well as furniture disassembly and reassembly.
3. What international moving services do you provide?
We have a network of agents worldwide. We offer sea, road, and air transport options.
4. How is our move insured?
To avoid any unpleasant surprises, we offer a “door-to-door” transportation insurance in partnership with La Bâloise Assurances.
5. Do you also offer moves from abroad to Switzerland?
Yes, we coordinate with one of our agents in your country of residence for the visit, packing, and transport to Switzerland. Our teams then receive and unpack your personal belongings at your new home.
We also coordinate moves that do not transit through Switzerland. Example: from Australia to Finland.
6. When should I start preparing my move?
As early as possible. Of course, we are flexible and will do our best to adapt to your availability.
7. What should I keep in mind when preparing for a move?
In addition to the actual move, many administrative formalities must be handled promptly, such as :
- Termination of your rental lease
- Notification to the local municipality of your arrival
- Change of address with the post office and your bank
- Notification of your move to utility services
- Inform your employer. By law, you are entitled to at least one day of leave for your move.
8. Do you offer furniture disassembly and reassembly services?
Absolutely. We handle the disassembly and reassembly of any furniture.
9. What is your experience with office and business moves?
We have extensive experience working with both large corporations and SMEs. We also regularly serve major banks in Geneva as well as throughout French-speaking Switzerland.
And since 2013, we have been a supplier for the State of Geneva for office handling and moves.
10. Do you also handle moving IT equipment?
We can pack, transport, and unpack IT equipment with all the specific precautions this requires. However, we do not offer disconnection and reconnection services.
11. Do you work on weekends?
We can offer our services on Saturdays in accordance with labor law.
Sunday work requires authorization from the State.